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Privacy Policy

Last updated: 20 August 2026

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This website is operated by:
Barbara Daverveldt Sagl
Via Guidino 37
6900 Paradiso
Switzerland
 

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1. Information We Collect

We may collect the following personal information when you interact with this site or use Wix booking and contact features:

• First name and last name

• Email address

• Telephone number

Payments are processed externally (via TWINT, IBAN) and are not processed or stored by this website.
Additionally, client information (e.g. billing address) may be requested, collected and stored for administrative or invoicing purposes, in compliance with Swiss tax obligations.

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Information shared during coaching sessions may also be contained in coaching notes where necessary for the provision of coaching services.

 

2. How We Use Your Information

We use your information solely to:

• Respond to your inquiries

• Schedule and conduct coaching sessions

• Contact you about coaching-related matters

• Prepare invoices or tax-relevant documentation

• Document and confirm completed coaching sessions (including your name, email address, date and duration of session) for the coaching-hour log and ICF credentialing requirements

• Maintain appropriate records relating to the coaching relationship

• Provide access to your personal client dashboard (if you create a Wix account to manage bookings)
   

The coaching-hour log (including your name, email address, date and duration of session) may be provided to the International Coaching Federation (ICF) where required for credentialing or verification purposes. Only the information necessary for this purpose will be provided. Information discussed during coaching sessions is not shared with ICF.

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2a. Coaching Records and Confidentiality

Information shared during coaching sessions is treated as confidential. Coaching sessions are not audio or video recorded. I may take written notes during or after sessions for the purpose of providing coaching services, managing the coaching relationship, and preparing coaching-related materials requested or agreed with the client.

Information obtained in or around the coaching relationship will not be disclosed to third parties without your consent, except where disclosure is required by law or a valid legal order, or where there is an imminent or likely risk of danger to you or others.

Written coaching notes and coaching-related materials are handled with appropriate regard for confidentiality, security and privacy.

 

2b. User Accounts and Wix Login

Some users may choose to create a Wix account to manage bookings (e.g., view, cancel, or reschedule appointments). Login credentials and account security are handled by Wix.com in accordance with their privacy policy. B-Coaching does not have access to your Wix account password or personal dashboard.

 

3. Cookies and Tracking

This website uses cookies provided by Wix.com for essential functionality and analytics. A cookie consent banner is displayed to manage your preferences.
Your browser’s Global Privacy Control (GPC) signal is also respected where applicable.

 

4. Third-Party Services

We use services provided by Wix.com, our website host. Wix may process and store your data on secure servers in accordance with its own privacy and data protection policies. Wix states that it complies with GDPR and international data protection standards.
Wix may also allow optional account creation for users to manage their own bookings. Any login data is handled by Wix and stored securely. Learn more at Wix’s Privacy Policy.

 

5. Data Security

Your data is stored securely using Wix’s encrypted infrastructure. We do not process or store any sensitive financial information on this site. In addition, some information (such as invoices, contact details, etc.) may be securely stored outside of Wix, for administrative, professional credentialing, or tax purposes.

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6. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including administrative, legal, tax and professional credentialing requirements.

 

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Terms & Conditions

b-coaching.ch
Last updated: 20 August 2026

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Coaching services offered here are for development purposes and are not a substitute for therapy.

 

1. Nature of Coaching Services

Coaching is a collaborative process designed to support reflection, learning and forward movement. The client remains responsible for their own decisions, choices and actions.

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Coaching sessions are professional in nature and are not intended as therapy or counseling. Coaching is not psychotherapy, medical treatment, legal advice or financial advice. Where another form of professional support may be more appropriate, I may recommend that the client seek support from a suitably qualified professional.

 

As an ICF Associate Certified Coach (ACC) and ICF member, I conduct my coaching practice in accordance with the ICF Code of Ethics and applicable professional standards.

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2. Coaching Relationship

The coaching relationship is based on a partnership between coach and client. The focus and desired outcome of the coaching engagement and individual sessions are agreed together.

Either the client or the coach may end the coaching relationship at any time, subject to any applicable payment or cancellation terms set out below.

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3. Confidentiality

Coaching conversations are treated as confidential. Information obtained in or around the coaching relationship will not be disclosed to third parties without the client's consent, except where disclosure is required by law or a valid legal order, or where there is an imminent or likely risk of danger to the client or others.

Further information about the handling of personal data and coaching records is available in the Privacy Policy.

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4. Booking, Cancellations & Payments

Coaching sessions must be booked in advance.

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The following cancellation policy applies:

More than 24 hours before the scheduled session: cancellation or rescheduling free of charge.
Between 12 and 24 hours before the scheduled session: 50% of the session fee is payable.
Less than 12 hours before the scheduled session or in case of no-show: 100% of the session fee is payable.

Some features (such as cancelling or rescheduling an appointment) may require clients to log in to a Wix account. If you prefer not to use a login, you may contact me directly to make changes to your booking.

Payments can be made via IBAN.

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5. Client Responsibility

The client is responsible for their own decisions, actions and results arising from the coaching process. Coaching supports the client's thinking and development but does not transfer responsibility for decisions to the coach.

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6. No Guarantee of Outcome

Coaching is a collaborative process. While I aim to provide a supportive and goal-oriented environment, outcomes depend on individual engagement. No results are guaranteed.

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7. Intellectual Property

The pictures and logo on this website are the property of b-coaching.ch and may not be reused or reproduced without written permission.

 

8. Governing Law

These Terms and Conditions are governed by the laws of Switzerland. Any disputes arising in connection with these Terms and Conditions or the coaching services are subject to applicable Swiss law.